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General Terms and Conditions for the Onlineshop of "bisset.eu"

Samovsky Handel


70327 Stuttgart


Telefon: +49 (0) 711 57 64 66 89
Mobil:     +49 (0) 177 67 38 607

Internet: www.bisset.eu

E-Mail Adressen: info@bisset.eu

We are open Monday-Friday  9-19


1. General
Unless explicitly otherwise agreed upon, all offers, agreements and deliveries are made pursuant to the general terms and conditions (GTC) of the online shop: www.bisset.eu

Any deviating general terms and conditions of the customer shall be expressly excluded.
Offers are only valid as long as they are published on our internet pages. All information is given without guarantee. In particular, no obligation is assumed for the completeness of the stated prices. We assume no liability for errors and printing mistakes; prices and products remain subject to change.

2. Conclusion of contract
Our offers are without engagement and not binding. The presentation of the products in our online-shop shall not constitute a legally binding offer, but is merely a non-binding online-catalogue. We shall not assume any liability for errors in illustrations, descriptions, measurements, weights and we reserve the right to change our designs. Pictures shall be for illustration purposes only and might deviate from the actual product. The customer’s order placed on our internet pages or via e-mail, internet auction, post, fax or telephone is binding. Receipt of the order will be confirmed immediately after the order is sent. A purchase contract shall only come into effect once the goods are delivered.

3. Delivery
Goods are usually delivered within within 5 days after receipt of advance payment via bank transfer or with payment via Paypal. We will inform you, should there be delays in deliveries.
Information given by the seller regarding delivery dates are non-binding and only represent non-binding estimates. Fixed date deliveries can not be guaranteed. If a deadline can not be met due to an act of God, strike, fire, machine failure, unforeseen hindrances or other circumstances not imputable to the seller, the delivery deadline will be extended for the duration of the event. The same applies if the seller defaults for late delivery.
Shipping damages that the principal discovers after receipt of the goods are to be reported to the carrier or to us within 24 hours after receipt of said goods unless the sender has already been notified; otherwise, claims for compensation or replacements will no longer be possible.

 4. Prices
The prices aplply ex stock and are stated as unit prices in euros and contain applicable statutory VAT, currently 19%, hereafter referred to as the "Value of Goods". All prices are effective until a new price list is released.
The shipping costs are not included in the price and will be added to the order amount separately. The packaging is included in the price. There may be markups by customs for deliveries abroad. Customs duties are generally borne by the buyer.

 5. Payment, set-off, assignment
Advance payment (bank transfer or Paypal). The payment terms on our internet pages, in offers or in the order confirmation apply exclusively. The customer shall not be entitled to assert any right of retention unless the claims forming the basis of such right of retention arrose out of the same contractual relationship. The assignment or pledge of claims or rights the customer has vis-à-vis the seller shall be excluded unless the seller gave its prior consent or unless the customer can provide evidence for a legitimate interest.

 6. Retention of Title
All delivered goods remain our property until payment of the purchase price is made in full. Accounts receivable from the resale of goods shall be assigned to us equivalent to the amount of the original invoice. In the event that the delivered goods or the property on which the goods are located are encumbered or are otherwise claimed by third parties (e.g. as a result of receivership or judicial sale), the buyer is obligated to notify said third parties of our property rights and to immediately notify us in writing and provide us with copies of the return of execution.

 7. Right of Revocation

Right of withdrawal


You have the right to withdraw from this contract within 14 days without giving any reason.


The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.


To exercise the right of withdrawal, you must inform us (Samovsky Handel, Hedelfingerstr.119, 70327, Tel.: 01776738607, Email: info@bisset.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.


To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


8. Consequences of Revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.


You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- To
Samovsky Handel

Email: info@bisset.eu

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date

(*) Delete as appropriate.


9. Warranty and Guarantee

The seller shall be liable for defects in quality in accordance with the statutory provisions applicable, in particular sections 434 et seqq. of the German Civil Code. A guarantee must be expressly stated in the delivery confirmation for the respective product in order to be effective. The seller shall not give a guarantee.

10. Data Storage / Data Protection
We hereby notify our customers that we store and process your data – as far as is commercially necessary and admissible under the German Federal Data Protection Act. The data will not be passed on to third parties

We use your user data exclusively in processing your order. We store and process all customer data in accordance with the applicable provisions of the German Federal Data Protection Acts and the German Teleservices Data Protection Act. You have a right to free disclosure of your data as well as having it corrected, blocked or erased at any time. Please contact us at:  info@bisset.eu  or send your questions via post or fax.
We will not forward your personal data, including your house and e-mail address to third parties without your express consent which can be revoked at any time. Exception is made with regard to our service partners who require the transfer of data to process the orders (e.g. the carrier commissioned with the delivery and the credit institution commissioned with processing the payment). In these cases the extent of the data transferred will be kept to the minimum required.
We employ technical and organizational security measures to protect our data from unintentional and intentional manipulation, loss, destruction or access by unauthorized persons.
Your e-mail will be put on our news list. You will receive information from us occasionally. Please let us know via e-mail if you do not wish to receive said information.
In our online-shop session identification numbers are stored in so-called session cookies which are used to save the content of your shopping basket. These cookies are deleted after leaving the shop or after closing your browser. You can set your browser to accept or block cookies from this site.
Information on the contents of the shopping basket of registered customers will be saved in our database and can be retrieved at the next visit. If you would like to login at our shop or place an order, we will need your customer information. If you are already a customer at our shop, you can log on conveniently with your e-mail address and your personal password. The data recorded in the database eliminates the need to fill out the form.